User Terms and Conditions

These Terms and Conditions set out the rules that apply when you use the Golden Lion platform. They describe the relationship between us and our users, and explain account responsibilities, eligible use, promotions, payments and how disputes are handled. By using our services you accept these terms and any updates we publish.

Account responsibilities

You must provide accurate personal details and keep your account information up to date. Account security is your responsibility - protect your username and password and notify us immediately of any unauthorised activity. We may require account verification, including identity and payment checks, before processing withdrawals or allowing access to certain features. Accounts found to be used for fraud, abuse or money-laundering will be suspended and funds may be withheld pending investigation.

Eligibility requirements

Only players who are of legal gambling age in their jurisdiction and who are not resident in restricted territories may open an account. Restricted countries referenced in our public pages include Ukraine, Israel, Belarus, India, Canada and Poland. We also reserve the right to refuse registration for any person who does not meet eligibility criteria.

Acceptable platform use

You agree to use the platform lawfully and fairly. Prohibited activity includes creating multiple accounts, collusion, using bots or unauthorised software, chargebacks, and any attempt to manipulate game outcomes or bonus mechanics. We may limit, suspend or close accounts where misuse is suspected, and we will apply any relevant penalties in accordance with these terms.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply on top of these rules. Wagering requirements and game restrictions vary by offer; examples cited in our review material include 40x and 50x requirements for some promotions. Only one bonus may be used at a time where stated, bonus credits may expire (for example after 30 days) and maximum cash-out limits can apply. Bonus codes may be required and full terms for each promotion must be followed.

Deposits and withdrawals

We accept a range of payment methods such as Neteller, Bitcoin, Paysafe Card, Visa, Bank Wire and MasterCard. Minimum deposit levels are displayed in the cashier and may vary - one reference shows a minimum of £25. Withdrawals are subject to verification checks and processing times; reviewed material notes pending checks of up to 48 hours and processing periods that can take several working days. Weekly withdrawal limits may apply, and additional checks may be required for large requests.

Dispute resolution

If you have a dispute contact support via the in-site channels. We will investigate and request relevant evidence. During an investigation we may temporarily restrict account activity or hold funds. If you remain unsatisfied we will outline escalation options, which may include referral to independent bodies where appropriate.

Updates to terms and conditions

We may update these terms from time to time. We will publish revised terms on the site and notify you where required. Continued use of the service after changes are published means you accept the updated terms. For account queries contact GoldenLion support through the site.