Privacy & Data Protection
This Privacy Policy explains how we collect, use and protect personal information when you use the services provided by Golden Lion. We take your privacy seriously and set out below the types of information we process, how we use it, who we may share it with, and the choices available to you.
Types of data we collect
Personal data
When you register an account we collect personal details such as your name, date of birth, contact details, billing and payment information, and identity documents where verification is required. We also record account credentials and communication preferences.
Technical data
We collect device and technical information including IP address, browser type, device identifiers, operating system, and log data. This helps us deliver the service, detect fraud and improve site performance.
Transactional and activity data
We record deposit and withdrawal transactions, gaming activity, bet and stake history, bonuses claimed and other account activity needed for account management, security checks and regulatory compliance.
How we use your information
We use your data to operate your account, process payments, provide customer support and administer responsible gaming tools. Data is also used for fraud prevention, compliance with legal obligations, security, and to communicate important account notices. Where we rely on consent for certain processing, you can withdraw that consent at any time.
Data protection practices
We protect information using industry-standard measures such as encryption in transit, access controls and secure storage. Access to personal data is limited to authorised staff and third parties who need it to perform services. We regularly review our security practices and require partners to follow suitable safeguards.
Cookies and tracking technologies
We use cookies and similar technologies to enable site functionality, remember preferences, analyse site usage and deliver relevant content. Some cookies are session-based and expire when you close your browser; others persist between visits. Third-party analytics and advertising partners may place cookies on your device. You can manage or disable cookies through your browser settings, though this may affect site functionality.
User rights
You have rights to access the personal data we hold about you, request correction of inaccurate data, request deletion in certain circumstances, and object to or restrict some processing. Where applicable, you may also request data portability. To exercise these rights use your account settings or contact our support team.
Access, correction and deletion of data
Requests for access, correction or deletion will be handled in line with applicable law and after verification of your identity. We may retain limited records where necessary for legal, fraud prevention or dispute resolution purposes even after an account is closed.
Information sharing and third parties
We work with service providers such as payment processors, identity verification and fraud prevention vendors, hosting providers and analytics partners. We may also share information with regulators, law enforcement or other parties where required by law. When sharing data on behalf of GoldenLion, we limit access to what is necessary and require contractual protections.
Privacy policy updates
We may update this policy from time to time. Changes will be posted on this page and, where appropriate, we will notify you via your account. For questions or to submit a privacy request please contact [email protected].